Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of Bear Solar’s website, forms, communications, appointment scheduling, proposal request tools, SMS/text messaging program, and related services. By using our website or opting in to receive communications from Bear Solar, you agree to these Terms.

1. About Bear Solar

Bear Solar provides solar, battery, energy consultation, proposal, project coordination, and related services. Information provided through our website, forms, messages, estimates, or proposals is for informational and customer communication purposes and may be subject to site review, utility requirements, equipment availability, financing approval where applicable, permitting, and final project validation.

2. Use of Our Website and Services

You agree to use our website and services only for lawful purposes. You agree not to submit false information, interfere with website operation, attempt unauthorized access, or misuse our forms, systems, or communications.

3. Solar Estimates and Proposals

Any solar savings estimate, production estimate, battery estimate, proposal, or related information provided by Bear Solar is preliminary unless expressly stated otherwise in a signed agreement. Actual system size, cost, savings, incentives, production, utility rates, and project scope may vary based on site conditions, energy usage, roof condition, shading, utility rules, permitting, equipment selection, financing terms, and other factors.

4. SMS/Text Messaging Terms

By providing your mobile phone number and opting in to receive SMS messages from Bear Solar, you agree to receive text messages from Bear Solar related to your solar inquiry, appointment scheduling, appointment reminders, proposal follow-ups, requested links, utility bill upload links, project updates, customer support, and occasional solar or battery-related offers.

Message frequency varies based on your interaction with Bear Solar. You may receive up to 4 marketing messages per month, plus additional transactional or service-related messages related to appointments, proposals, projects, or support.

5. SMS Opt-In Methods

You may opt in to receive SMS messages from Bear Solar by submitting a website form, QR landing page form, proposal request form, appointment request form, or by providing verbal consent during an in-person or phone interaction with a Bear Solar representative.

Online forms that collect SMS consent include an unchecked checkbox and disclosure language explaining that you agree to receive text messages from Bear Solar, message frequency varies, message and data rates may apply, consent is not required as a condition of purchase, and you may reply STOP to opt out or HELP for help.

6. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. SMS delivery is subject to carrier availability, network conditions, and device compatibility.

7. Privacy

Your use of our website and services is also governed by our Privacy Policy, available at: bearsolar.com/privacy

Bear Solar does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties, affiliates, or lead generators for their marketing or promotional purposes.

8. Email and Other Communications

If you provide your email address or other contact information, Bear Solar may contact you about your inquiry, appointment, proposal, project, support request, or related services. You may unsubscribe from marketing emails using the unsubscribe link included in those emails, if applicable.

9. No Guarantee of Results

Bear Solar does not guarantee specific energy savings, utility bill reduction, tax benefits, incentives, production output, project approval, interconnection approval, or financing approval unless expressly stated in a signed agreement. Any estimates are subject to review and may change.

10. Intellectual Property

All content on the Bear Solar website, including text, graphics, logos, designs, images, documents, and other materials, is owned by or licensed to Bear Solar and may not be copied, reproduced, distributed, or used without permission.

11. Limitation of Liability

To the fullest extent permitted by law, Bear Solar is not liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website, communications, estimates, or services.

12. Changes to These Terms

Bear Solar may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted means you accept the updated Terms.

13. Contact Us

If you have questions about these Terms or need help with SMS communications, contact us:

For SMS help, reply HELP. To opt out of SMS messages, reply STOP.